During this interactive session we will work on mapping your own customer journey. It is less expensive and time consuming to keep a customer rather than always on the hunt for new ones. We will explore ways you can implement some key strategies in your freelance business to set you apart from others in your field. You will walk away with a customer experience map to put into action the next day with everything you are already doing in your business. This is not another to do, but a MUST do. If you don't have customers you don't have a business!
